Thanks for purchasing our products at Stubby City.
Stubby City has a 100% quality guarantee but no claims can be made after 7 days for faulty or damaged on arrival goods.
In order to be eligible for a refund, you have to return the product within 7 days of your purchase.
The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team will inspect it and process your refund.
The money will be refunded to the original payment method you’ve used during the purchase.
For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If you have damaged the products in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team by email.